Subway Adelaide Street

QSR

LONDON, ON CANADA

Archmill House recently completed a highly successful Re-Image of a popular Subway location in London, Ontario, which was looking to give its interior a new lease on life – without disrupting operations. The franchisee was very interested in Archmill’s Rapid Re-Image Solution, which has updated hundreds of restaurants in condensed time frames, with minimal to no dark time, no staff deployment, and minimal change orders, all of which can improve ROI.

The challenge for this location was the timeframe; an entire interior facelift needed to be completed in under a week. To meet these objectives, the team implemented a strict schedule, with work completed between the hours of 10 pm and 10 am, ensuring the franchisee could open in the morning and still count on daytime sales. To stay on track, the team set key milestones that needed to be hit every night.

With this process in place, the Archmill team recladded the service counter and day covers, installed new flooring in the dining area and restroom, repainted and wallpapered walls, installed new interior signage and graphics, replaced furniture and ceiling tiles, and updated interior lighting in the dining area – in less than 5 nights.

One of the biggest challenges of the project, however, involved the installation of the tile, which needed to be completed in just one night. To meet this challenge, the procurement team and loyal vendors sourced quick-dry mortar, and a tile installation schedule was implemented to account for other work being completed in the area.

The wall covering over existing tile proved to be another challenge. The team spent a night sanding, priming, and skimming over existing tile behind the front counter to create a smooth and consistent substrate for the new wall covering being installed the following night, all while tile was being installed in the dining area.

Every morning, the Archmill team ended their shift by covering and protecting work areas and then sweeping and mopping to ensure the restaurant was clean and sanitary for customers.

All told, the Archmill team helped Subway provide a warmer, more inviting interior, making it a more attractive destination for current and new customers. Best of all, the team completed a full interior facelift in less than a week, on budget and with no dark time or staff deployment.

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